Good Morning All you Guy's,

Just a quick line to let you know we go back safely after our 330 mile round trip, & also to thank you for the time & effort you all took with us, it is so easy to complain, & takes a little effort to praise & compliment.

Our buying experience was one of the Best. Professional, pleasant & a good knowledge about the car, you were of the highest standard. I have in my time bought Cadillac, BMW, Jaguar, Mercedes & spent vastly higher sums, but not had anything like the time & care given to us yesterday, for what I am sure was one of your smaller sales.

We wish you all the very best in the future & wish we were a little nearer to you to experience further your services, but you can rest assured, that next time we are considering a change of vehicle, we shall take a close look at what you have to offer, We would have no hesitation in making the journey again. ( However next time We shall be expecting you to stand us lunch as part of the deal ).

Once Again very Many Thanks

Angie & Richard Newcombe

Hi Bob

Just a few lines to let you know how pleased I am with my Lexus IS 220d, it's great and without a doubt everything I thought it would be and more.

Can I also thank you personally for the professional and friendly way in which you conducted business, I will be returning to you for my next car and have no hesitation in recommending you to colleagues and friends.

Hope you are keeping well and I look forward to catching up with you soon.

Kind regards

Stephen K.LOWE

LEXUS Bradford

Dear Rob,

Over the last 14 years I have owned 7 cars from new. I have dealt over these years with BMW, AUDI, Volkswagen and Mitsubishi.

Each experience has ranged from poor to diabolical; promises made and quickly broken, constant lack of communication and lost paperwork, taking the order and then quickly losing interest, having to fit in with the salesman's schedule on a take or leave it basis.

Since my first call your level of service and commitment has been outstanding. I never dreamed a car company could meet my requirement or deadlines.

I very rarely give praise, as my standards are perhaps too high; however dealing with you has been a totally pleasurable experience. It has shown me that there are companies that do actually want to get things right and are happy to move obstacles and make things happen.

The biggest factor that is present with all the Bradford Lexus employees I have dealt with is there drive to get things right and their devoted attention to both detail and product, treating the client as a person rather than just a sales figure.

You are a worthy addition to any company and Lexus Bradford will certainly be firmly recommended.

Thank you and everyone involved for all your help.

Ben Blundell
Sales Manager
Greenfield Polymers Ltd

Dear Jason,

A short note to thank you all for such a splendid evening on Tuesday.

We so enjoyed the show, as well as your generous food, drink and gifts.

We wish you all well with your new showroom.

Regards

Jenny & Harry

Dear Jason,

Thanks for last night, we both had a great time.

Will you please pass on our appreciation to Paul Fagan, thanks.

See you next Wed.

All the best

Peter & Elaine

Dear Jason,

Just a few lines to thank you for affording me and 3 guests a very enjoyable experience on the occasion of your Lexus Golf Day, firstly at your new showroom and afterwards at Bingley St Ives.

I did not play too well but was pleased that my partner and I managed to achieve third place.

We enjoyed speaking with your Principle during dinner and i know two of our party were very impressed with your company and its Lexus division.

I hope all goes well in the future for everyone involved in Lexus at your new showroom, (which is very impressive) and you go from strength to strength.

Regards,

Richard Howarth
Lepton

Dear Paul,

I am writing to say thank you to both you and Jason Gregory for a fantastic day yesterday at Bingley St Ives Golf Club.

It was a truly memorable day with wonderful hospitality and somehow you even managed to arrange for some good weather!

Many thanks again for a splendid day and congratulations on your stunning new showroom!

Kind regards,

Yours sincerely,

Jonathan W Smith